Online DTD Web Portal

Privacy Policy

Who we areATOC Ltd brings together the companies that run Britain’s railway into a single team.
 ATOC Ltd is the data controller for all the personal data that you provide.
ATOC Ltd's address is 200 Aldersgate Street, London EC1A 4HD.
The purpose of this policy is to make you aware of how we will manage your personal data.
Our lawful basis for collecting your dataWe collect personal data so that you can access the Data Transformation Distribution service which enables you to request rail industry related data feeds.
 
Therefore, we have a legitimate interest in collecting your data so that we can provide you with the Data Transformation Distribution service.
 
We will treat your data in an appropriate and lawful manner, in accordance with data protection laws.
What data we collectFor all Data Transformation Distribution account applications we collect your Username, Forename, Surname, Email Address, Organisation Name, Telephone Number, an IP address and how you intend to use the data. We use Cookies but only for the purpose of Session Management.
Sharing information with other data processors To fulfil your request, we use a number of suppliers to produce, deliver and administer the system and your account.
 
These are:
Rail Delivery Group (access approval and general queries)
iBlocks (software release management)
Keeping it safeWe protect your privacy by ensuring we have the appropriate security measures in place.
 
We ensure that our suppliers process your data in an appropriate, lawful and safe manner, and within the EU only.
What we do with your dataWe use your data to provide you with, and support a Data Transformation Distribution account.
We will, with your consent, send you replies to any general queries which you raise in relation to Data Transformation Distribution.
How long do we keep your data?We maintain account records until you ask us to delete them. This enables us to reactivate accounts on demand if needed.


Your Rights

Subject access requestYou have the right to request that we give you a copy of the data we hold about you. This is called a ‘Subject Access Request’.
Right to deletionYou have the right to request that we delete any data that we hold on you. You can log onto your account and remove your account details at any time.
Right to restrict processingYou have the right to request that we restrict processing of your information.
Right to rectificationIf your details are incorrect, incomplete or have changed, you can update them by logging onto your online account and updating them.
How to contact usTo exercise any of your rights, please contact:
The Data Protection Lead (DTD)
ATOC Ltd, 200 Aldersgate Street, London EC1 4HD.
Tel: 0207 841 8000.
Email: mypersonaldata@raildeliverygroup.com 
Our contact informationData Transformation Distribution
 
Write to: Rail Delivery Group, 200 Aldersgate Street, London EC1A 4HD
Please include your name, address and account number, so that we can deal with your request.
Right to complainYou have the right to complain about our processing to the Information Commissioner if you believe we are not processing your data in a proper manner.
https://ico.org.uk/concerns/handling/ 
Powered by iBlocks